Ratings & Reviews
Your Review
Resident Reviews
|Recommended: NoWater — Hot water gets cold in 10 mins after fixing my water heater it’s now 2 weeks maybe 3, and still gets cold in 10 mins. They claim nothings wrong with my water water heater.
response from property -Thank you for bringing this to our attention. We are very sorry to hear that you are still experiencing issues with your hot water. We understand how frustrating it is to have hot water run cold after only 10 minutes, especially after believing the issue had already been addressed.
If the problem is continuing, we want to take another look. Sometimes intermittent or recurring hot water concerns can involve additional components beyond the water heater itself, and we want to make sure nothing has been overlooked. Your comfort is important to us, and this is not something we want you to keep dealing with.
Please contact the leasing office directly so we can schedule a follow up inspection and review the previous service visit. We are committed to getting this properly resolved for you.
|Recommended: NoMy apartment has water issues. They called a plumbing company to come out but won’t let them work on it even though the plumbing company says there’s something wrong with it. I have 2 little ones and we have to save hot water everyday just to make sure we can take baths.
Thank you for bringing this to our attention. We are truly sorry to hear about the frustration and inconvenience you and your family are experiencing, especially with two little ones at home. Access to reliable hot water is essential, and we understand how disruptive this situation must feel.
When outside vendors are called, there are sometimes additional steps required before work can proceed, including authorization, scope clarification, or coordination with ownership and warranty providers. That said, your comfort and safety are a priority, and we want to ensure this issue is resolved as quickly as possible.
Please contact the leasing office directly at your earliest convenience if you have not already done so, so we can review the current status of the plumbing assessment and provide you with a clear update and timeline. If there are any temporary solutions we can offer in the meantime, we are committed to discussing those with you as well.
We appreciate your patience and the opportunity to make this right.
|Recommended: YesTrash Set’s Outside On The Porch’s For Several Days — Parking lot always trash dog waste it’s full and stinks very BAD
|Recommended: YesNew review this year Wow A complete 180 yay Veteran welcomed Welcomes people would are struggling but on the right path.
They are one of the very few pet friendly places. That’s the short story. Here’s the long detailed story. I was homeless and saved enough to live in this apartment complex 2 years ago. It was bad, I mean holes in the walls, black mold, no inside doors, hot water heater didn’t work, food disposal was broken, BAD. They changed managers 2 times within first 9 months and nothing was getting fixed or taken care of.
Mrs Tanya makes sure all her residents are comfortable and feel like this is our home.
My other apartment unit was unlivable. As soon as Mrs Tanya came and spoke with me about living conditions, everything changed.
She moved me into a fully fixed apartment with no issues and welcomed me with open arms. I usually would have taken that with a grain of salt but she showed me different. She changed my opinion of Woodlake Apartments for the better.
|Recommended: YesQuiet And Comfortable — We moved in and had a couple issues but the maintenance is so quick and friendly The complex is quiet and the pond is great to walk around and watch the ducks and tons of fish
Thanks so much Jamie! We are happy to have you here at Woodlake! Please reach out with any issues. We are more than happy to help assist.
|Recommended: YesReally like this place. If you have a problem management will get it fix for you. The new community manager really cares about the tenants here.
Thank you for the positive rating! We're pleased to see you're enjoying your time at Woodlake Apartments. We put a lot of hard work into making our community a great place to live, and we’re happy to share a five-star experience with you. Please feel free to reach out to our team if we can be of assistance to you in the future.
|Recommended: NoMost dense management I’ve ever experienced. Their leasing agent Trey lies frequently to get you off the phone. I only got my security deposit back after calling corporate after 2 months of being shooed off the phone by Trey. Got it within the week after I called corporate . If you live there, know that they can do something they just choose not to.
Dear Amelia,
Thank you for taking the time to share your opinion. We're sorry to hear that you had a poor experience. We strive to provide exceptional service to all of our customers. We appreciate your input and value the chance to enhance our services.
Once again, thank you-
Woodlake Apartments
|Recommended: NoRegret — This place is nasty. The ceilings have black mold on them. When I called them they just sprayed beach on it. A week later the mold is back and bigger. The water drains into the hall every day. They don’t fix anything. They put a bandaid on it. This place should have a health inspection. I lived here for 1 year.
Thank you for taking the time to leave a review Garland. We appreciate your feedback and would love to continue this discussion with you. Please contact us at your earliest convenience, we can be reached at 573-965-1622.
Thank you again,
Woodlake Management
|Recommended: YesAmazing — We had an issue the day we moved in and within 30 minutes they came and fixed the issue It has been like that since and the staff is extremely understanding and friendly It’s cheaper and nicer than most places in town Would definitely recommend moving here
Thank you so much for taking the time to leave us a 5 star review Karryssa! Our team prides themselves on taking care of the community and our valued residents. We are so happy you decided to call Woodlake home.
Thanks again!
|Recommended: YesFeels Like Home — I have just lived here for a about a month and a half but I absolutely love it here Neighbors seem very respectful and I feel very safe due to the security we have The new lights are great too I really feel like I'm home
Thank you for taking time out of your day to provide us with your review of Woodlake Apartments! Our goal is to do all that we can to provide an enjoyable renting experience from our property. Please let us know what we can do to reach complete satisfaction, we are continuously looking for new ways to improve our Resident's experience!
Thank you for choosing Woodlake Apartments!
|Recommended: NoNEVER MOVE HERE THEY GO UP ON RENT EVERYDAY AFTER 5TH ITS 50 THE 6TH IS 30 AND EVERYDAY AFTER THE 7TH IS 10 AND IF YOU DON'T PAY THEY WANT TO EVICT YOU
Thank you for taking the time to leave us a review Kelly. We are sorry to hear that you feel your experience with us as not been a positive one. Per the terms of our lease agreement rent is due on the 1st of each month with or without demand for every resident. We do have a 5 day grace period as we understand our residents are busy. The late fee of $30.00 is applied on the 6th of each month. If rent is not paid there is a daily late fee of $10.00. Unfortunately if residents do not remit their rent payment we do have to seek legal recourse and follow the terms of the lease agreement. If you have any questions regarding the lease I would encourage you to contact our Offices directly at 573-443-4526.
Once again, thank you and we look forward to speaking with you soon.
|Recommended: NoBecause You Guys Add Money On People Rent With Sending Any Letters Out — The management and everything there is no good
Thank you for taking the time to leave us a review Dameun. We would love to speak with you regarding any specific concerns you are experiencing and find out how we can make your stay with us positive to a point that you will want to remain our friend and neighbor for many years to come. Please give us a call at 573-443-4526 or come by our Office.
Once again, thank you- Woodlake Management
|Recommended: YesCould Be A Lot Worse. Could Be A Lot Better. — I'll start with the positives. The floors are easy to clean. The appliances are fairly up to date. The community is quiet for the most part and very dog friendly. Ample parking day or night. Fairly private while still being in a good location. Central AC Heat is nice. Big sliding doors to back patio overlooking somewhat scenic pond with lots of geese.
Now the negatives. Note I may be an exception but this is all based on my experience. My apartment wasn't the cleanest when I moved in, in fact there was broken glass in the corner of the dining nook thing. Smoke detectors were not installed. Toilet wobbles, shows shoddy installment. Bathroom vent doesn't work. Garbage disposal doesn't work. Doors to big bedroom is broken at the latch making it hard to close open. One of my kitchen drawers just had a bunch of hinges, screws, and such. The grounds are fairly litter filled.
I want to like this place as it's lowkey, quiet, and pet friendly but if I was living here for longer than 3 months I would be a lot more irate than I am about the state of the apartment. While the staff might not be able to answer all questions or help with all problems they do try and do their best to accommodate when able. Not the worst place to rent as a college student, but if you're a working adult I would highly encourage you rent with caution. Maybe ask for a tour of the unit you would be renting or something.
Dear Daniel,
Thank you for taking the time to leave a review. We appreciate any and all feedback and when we are able to improve upon our processes. I would love to speak with you more about your experience as well as address any outstanding maintenance items in your apartment home. Please contact us at 573-443-4526.
Thank you,
Woodlake Management
|Recommended: YesThe Best — I really love the views
We love the views too John! Thank you for your 5 star review and we are so happy to have you as one of our friends and neighbors!
|Recommended: YesGood — You guys are amazing
Thank you so much for taking the time to leave us a 4 star review Cherokee! We appreciate you and your positive recommendation!