Ratings & Reviews

Overall Rating

3
(19 reviews)
68.4% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Garland M. - |Recommended: YesNew review this year Wow A complete 180 yay Veteran welcomed Welcomes people would are struggling but on the right path. They are one of the very few pet friendly places. That’s the short story. Here’s the long detailed story. I was homeless and saved enough to live in this apartment complex 2 years ago. It was bad, I mean holes in the walls, black mold, no inside doors, hot water heater didn’t work, food disposal was broken, BAD. They changed managers 2 times within first 9 months and nothing was getting fixed or taken care of. Mrs Tanya makes sure all her residents are comfortable and feel like this is our home. My other apartment unit was unlivable. As soon as Mrs Tanya came and spoke with me about living conditions, everything changed. She moved me into a fully fixed apartment with no issues and welcomed me with open arms. I usually would have taken that with a grain of salt but she showed me different. She changed my opinion of Woodlake Apartments for the better.
submitted by Jamie H. - |Recommended: YesQuiet and comfortable — We moved in and had a couple issues but the maintenance is so quick and friendly The complex is quiet and the pond is great to walk around and watch the ducks and tons of fish
response from property -Thanks so much Jamie! We are happy to have you here at Woodlake! Please reach out with any issues. We are more than happy to help assist.
submitted by  - |Recommended: YesReally like this place. If you have a problem management will get it fix for you. The new community manager really cares about the tenants here.
response from property -Thank you for the positive rating! We're pleased to see you're enjoying your time at Woodlake Apartments. We put a lot of hard work into making our community a great place to live, and we’re happy to share a five-star experience with you. Please feel free to reach out to our team if we can be of assistance to you in the future.
submitted by Amelia G. - |Recommended: NoMost dense management I’ve ever experienced. Their leasing agent Trey lies frequently to get you off the phone. I only got my security deposit back after calling corporate after 2 months of being shooed off the phone by Trey. Got it within the week after I called corporate . If you live there, know that they can do something they just choose not to.
response from property -Dear Amelia, Thank you for taking the time to share your opinion. We're sorry to hear that you had a poor experience. We strive to provide exceptional service to all of our customers. We appreciate your input and value the chance to enhance our services. Once again, thank you- Woodlake Apartments
submitted by Garland M. - |Recommended: NoREGRET — This place is nasty. The ceilings have black mold on them. When I called them they just sprayed beach on it. A week later the mold is back and bigger. The water drains into the hall every day. They don’t fix anything. They put a bandaid on it. This place should have a health inspection. I lived here for 1 year.
response from property -Thank you for taking the time to leave a review Garland. We appreciate your feedback and would love to continue this discussion with you. Please contact us at your earliest convenience, we can be reached at 573-965-1622. Thank you again, Woodlake Management
submitted by Karryssa B. - |Recommended: YesAmazing — We had an issue the day we moved in and within 30 minutes they came and fixed the issue It has been like that since and the staff is extremely understanding and friendly It’s cheaper and nicer than most places in town Would definitely recommend moving here
response from property -Thank you so much for taking the time to leave us a 5 star review Karryssa! Our team prides themselves on taking care of the community and our valued residents. We are so happy you decided to call Woodlake home. Thanks again!
submitted by Melinda B. - |Recommended: YesFeels like home — I have just lived here for a about a month and a half but I absolutely love it here Neighbors seem very respectful and I feel very safe due to the security we have The new lights are great too I really feel like I'm home
response from property -Thank you for taking time out of your day to provide us with your review of Woodlake Apartments! Our goal is to do all that we can to provide an enjoyable renting experience from our property. Please let us know what we can do to reach complete satisfaction, we are continuously looking for new ways to improve our Resident's experience! Thank you for choosing Woodlake Apartments!
submitted by Kelly - |Recommended: NoNEVER MOVE HERE THEY GO UP ON RENT EVERYDAY AFTER 5TH ITS 50 THE 6TH IS 30 AND EVERYDAY AFTER THE 7TH IS 10 AND IF YOU DON'T PAY THEY WANT TO EVICT YOU
response from property -Thank you for taking the time to leave us a review Kelly. We are sorry to hear that you feel your experience with us as not been a positive one. Per the terms of our lease agreement rent is due on the 1st of each month with or without demand for every resident. We do have a 5 day grace period as we understand our residents are busy. The late fee of $30.00 is applied on the 6th of each month. If rent is not paid there is a daily late fee of $10.00. Unfortunately if residents do not remit their rent payment we do have to seek legal recourse and follow the terms of the lease agreement. If you have any questions regarding the lease I would encourage you to contact our Offices directly at 573-443-4526. Once again, thank you and we look forward to speaking with you soon.
submitted by Dameun C. - |Recommended: NoBecause you guys add money on people rent with sending any letters out — The management and everything there is no good
response from property -Thank you for taking the time to leave us a review Dameun. We would love to speak with you regarding any specific concerns you are experiencing and find out how we can make your stay with us positive to a point that you will want to remain our friend and neighbor for many years to come. Please give us a call at 573-443-4526 or come by our Office. Once again, thank you- Woodlake Management
submitted by Daniel W. - |Recommended: YesCould be a lot worse. Could be a lot better. — I'll start with the positives. The floors are easy to clean. The appliances are fairly up to date. The community is quiet for the most part and very dog friendly. Ample parking day or night. Fairly private while still being in a good location. Central AC Heat is nice. Big sliding doors to back patio overlooking somewhat scenic pond with lots of geese. Now the negatives. Note I may be an exception but this is all based on my experience. My apartment wasn't the cleanest when I moved in, in fact there was broken glass in the corner of the dining nook thing. Smoke detectors were not installed. Toilet wobbles, shows shoddy installment. Bathroom vent doesn't work. Garbage disposal doesn't work. Doors to big bedroom is broken at the latch making it hard to close open. One of my kitchen drawers just had a bunch of hinges, screws, and such. The grounds are fairly litter filled. I want to like this place as it's lowkey, quiet, and pet friendly but if I was living here for longer than 3 months I would be a lot more irate than I am about the state of the apartment. While the staff might not be able to answer all questions or help with all problems they do try and do their best to accommodate when able. Not the worst place to rent as a college student, but if you're a working adult I would highly encourage you rent with caution. Maybe ask for a tour of the unit you would be renting or something.
response from property -Dear Daniel, Thank you for taking the time to leave a review. We appreciate any and all feedback and when we are able to improve upon our processes. I would love to speak with you more about your experience as well as address any outstanding maintenance items in your apartment home. Please contact us at 573-443-4526. Thank you, Woodlake Management
submitted by John B. - |Recommended: YesThe best — I really love the views
response from property -We love the views too John! Thank you for your 5 star review and we are so happy to have you as one of our friends and neighbors!
submitted by Cherokee R. - |Recommended: YesGood — You guys are amazing
response from property -Thank you so much for taking the time to leave us a 4 star review Cherokee! We appreciate you and your positive recommendation!
submitted by Montana - |Recommended: NoI have spoken to multiple people here new residents included nothing but issues with their units like mine. multiple work orders filled just to be told to be patient the leasing office is never open when you reach out to get a status on your ignored work orders you will be greeted by a flourish of boorish negligent responses. it’s so nasty here too the grounds is full of cigarette buds. I've seen a man digging in the trash it’s so disgusting here. U can hear your neighbors yell and argue daily. I can’t wait for my lease to be up pls rent elsewhere This company makes sick. We pay rent on time but we can’t even get our damn issues fixed. This place is so nasty it has water leaks, the water here is an issue too it turns dark brown they tell you to boil it smh. You guys might aswell fire everyone from the office they are terrible. The maintenance men don’t even have a budget to fix people’s units what apartment has a maintenance team that can’t help. These false reviews are to swindle you
response from property -Thank you for taking the time to leave a review. We appreciate feedback both positive and negative. Unfortunately we do not show any residents in our system with this name. I would love to speak with you more about the issues you are experiencing. Our main office is located at 3001 S Providence Rd, Unit 15B and is open Monday-Friday 9-6:00 pm and Saturday 10-4:00 pm. We typically have 2-4 people working in the office at any given time. As far as the water, the City of Columbia provides the water so any issue you may be experiencing would need to be directed to them. The number for them is 573-874-7380. Thank you again, Forest Village and Woodlake Management
submitted by Stacy. - |Recommended: NoI’ve had nothing but complaints since I’ve moved here. I came into my apartment with so many issues I’ve reached out to the office people they did not help even told me that they won’t address.
response from property -Thank you for taking the time to leave a review Stacy. We are so sorry to hear that you're experience has not been positive thus far. Please reach out to us directly at 573-443-4526 so we can work to resolve the issues you are experiencing. Thank you again!
submitted by Stacy V. - |Recommended: YesNone — None
response from property -Thank you for the 5 star review!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Woodlake, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Woodlake, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose